Manual Payment Guide (Tenant)

For: Danum tenants who subscribe while the platform is in MANUAL mode (no active payment gateway yet). Time: 5-10 minutes for transfer plus upload.

Why manual?

While Danum’s payment gateway (Midtrans / Xendit) is still under administrative review, subscription payment is done by manual transfer to Danum’s company bank account. After verification, the subscription is activated automatically.

When the payment gateway is ready, tenants are automatically redirected to Snap.js checkout without going through these steps.

Steps

1. Open the pay page

• Sign in at https://ai.numintek.com
• Sidebar > Billing > find an invoice with status PENDING > click Pay
• You land at /app/billing/pay/[invoiceId]

2. Pick a Danum bank account

On the pay page you see one or more Danum bank / e-wallet accounts, for example:

• BCA - 1234567890 - name PT Danum Inovasi Teknologi
• Mandiri - 0987654321 - name PT Danum Inovasi Teknologi
• (Static QRIS and e-wallets may also be listed)

Pick one.

3. Transfer the exact amount

Important: transfer the exact invoice amount (do not round). Example:

• Invoice: Rp 299,000
• You transfer: Rp 299,000 (correct, not Rp 300,000)

Why exact? Matching amounts auto-reconcile. Different amounts need manual verification and take longer.

Tip: if your bank charges a transfer fee (for example Rp 2,500 for inter-bank), send Rp 299,000 from your side. Danum receives Rp 296,500. We still approve. The bank fee is your side, like any other transfer.

4. Save the transfer proof

Screenshot or download the transfer proof from:

• Mobile banking (BCA, Mandiri, BRI, BNI, etc)
• E-wallet (GoPay, OVO, DANA transaction history)
• ATM (photo of a clear receipt with amount and date readable)

Accepted formats: JPG, PNG, WEBP, or PDF. Max 5 MB.

5. Upload the proof in the dashboard

On the /app/billing/pay/[invoiceId] page:

1. Step 1: click Choose File > pick the proof > click Upload.
2. Wait for the progress bar. When “View file” link appears, upload succeeded.
3. Step 2: fill in the form:
   • Danum account you transferred to: pick the account you used.
   • Method: pick (Bank Transfer / QRIS / GoPay / etc).
   • Amount: default is filled with the invoice total. Leave it.
   • Transfer date: default today. Change if you transferred on another date.
   • Sender name (optional): your name from the account. Helps the verifier match.
   • Sender account number (optional): if you transferred from a different bank.
4. Click Submit payment.

6. Wait for verification

Danum verifies within:

• Business hours (08:00-17:00 WIB): 1-4 hours.
• Weekend / holidays: next business day.

After approval:

• Invoice becomes PAID automatically.
• You get a confirmation email.
• Subscription is activated (if upgrade) or extended (if renewal).

If rejected (proof unclear, amount mismatch, or not found in our account):

• You get an email with the rejection reason.
• Re-submit with the correct proof.

Status

FAQ

Q: Can I pay half first? No. The amount must be full per the invoice. If you split payment (2 transfers), upload both as one file (screenshot both transfers into one image).

Q: I transferred but forgot to upload proof. Open /app/billing/pay/[invoiceId] again any time. The form is still available. Danum’s verifier can also proactively find transfers in our account and match them.

Q: What if Danum’s bank account changes? This page always shows the currently active accounts. If it changes, the Danum super-admin updates it in the admin panel and tenants see the new account on their next visit to the pay page.

Q: When will payment gateway checkout be ready? After Midtrans / Xendit admin verification is done (about 1-3 weeks after submitting documents), the super-admin switches Payment Mode in the dashboard. You do not need to do anything - the next payment automatically uses the gateway.

Need help?

• Email: [email protected]
• WhatsApp: your support number is displayed on the pay page.