Settings

Settings

Compliance rules

Aturan sistem yang aktif di workspace ini. OWNER/ADMIN bisa toggle. Beberapa rule wajib untuk industri tertentu (mis. OJK rules untuk finance).

RuleKategoriSeverityStatus

OJK P2P Disclaimer

OJK regulation disclaimer required at opening + every mention of loan products.

FINANCIALWARN

No Fixed Return Promise

Blocks phrases like "guaranteed profit" / "guaranteed return".

FINANCIALBLOCK

UU PDP - Mask PII to Operator

PII in transcripts is shown masked; unmasking is audit-logged.

DATA PROTECTIONINFO

UU PDP - Consent for Sensitive Data

Customer consent required before processing NIK / address / full name.

DATA PROTECTIONWARN

Healthcare emergency redirect

Emergency keywords → route to 119 + human handoff.

HEALTHCAREBLOCK

Audit log

Hash-chained, exportable, signed for regulator review.

Data subject requests

UU PDP - customer right to access + erasure.

No customer requests.

Data residency

Indonesia · Cloud region Jakarta. Backup terenkripsi (AES-256-GCM) di S3 region ID.

UU PDPOJK CompliantISO 27001 (in progress)SOC 2 (in progress)